Recently, the AP Stylebook updated its guidelines to reflect the evolution of social media: For example, "fan," "friend," and "follow" can all be used both as nouns and as verbs. A decade ago, those words might have sounded completely foreign if used as they are today.
The widespread adoption of the Internet has forever changed the way we communicate as brands, companies, and people. In the age of social media, it's no longer just about communicating; it's also about interacting.
Most marketers are eager to achieve a level of engagement with current and prospective customers, but the majority stop dead in their tracks when they consider this question: Where am I going to find the time to develop all the content necessary to do it?
I am going to let you in on a little secret: Engaging customers online does not have to be difficult. In fact, sharing information with the appropriate group does not need to be daunting or time consuming—if the way information is selected and shared is effective.
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